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RST is a benefit of the Building Resiliency Membership. It is an employee assistance program specifically for victim service providers (including law enforcement, medical professionals, social service providers, advocates, and mental health professionals) in North Dakota wanting to address the impact of working in high stress and trauma-exposed fields.

address the impact
rst providers
Erin Hagen

Erin Hagen Ph.D., LPCC

Mynd Integrated

Fargo, ND


Read Erin's Bio!

Hello, I’m Erin, a supervisor and provider for the R.S.T. program. I’m an experienced Licensed Professional Clinical Counselor (LPCC) and counselor supervisor, with a specialty in trauma healing, specific anxiety conditions, executive functioning, self-esteem/identity development, and relational growth. You can expect specialized counseling in neurological perspectives of traumatic loss, the assessment and treatment of Burnout, Compassion Fatigue, and PTSD.

I maintain licensure standards for ongoing education in evidence-based interventions and practice including Cognitive Processing Therapy (CPT) and Eye Movement Desensitization and Reprocessing Therapy (EMDR). I have fourteen years of post-masters experience providing both individual and group counseling. For the first eight years of my career, I worked with survivors of domestic violence and sexual violence, both children and adults.

For the last six years I’ve worked in private practice focusing on trauma, anxiety conditions, and ADHD. I have worked as a thought leader and program developer to create education, prevention and intervention tools for survivors of human trafficking, professionals that work with trauma survivors, law enforcement, and first responders. I frequently provide educational presentations to train advocates and counselors on the dynamics and healing process of trauma and trauma exposure. My Ph.D. is in the field of counselor education and supervision and my doctoral research focused on counseling services for survivors of complex trauma and feminist mentorship.

James Pfeifer

James Pfeifer M.S., LPCC

Pfeifer Counseling Services

Fargo, ND


Read James' Bio!

Hey, my name is James Pfeifer but I go by Jamie. Thanks for taking the time to read this bio. I hope it will give you some impressions about what it might be like to work with me.

I earned my undergraduate degree (Bachelors of Arts, majoring in Psychology and English) from the University of North Dakota (go Hawks!) and my graduate degree (Masters of Science in Counseling) from the University of Wisconsin (go Badgers!). I have been in this field for over twenty years. I have worked in many different settings and in many different roles; I value the experiences each have taught me.

Some of the main clinical areas of interest for me are trauma, mood issues, anxiety, relationship issues, issues that people in the LGBTQ community might experience, and life transition concerns. I am comfortable working with all ages.

My philosophies are consistent and integral to my practice as a counselor: I believe that my client is my boss and 100% in charge of where we go, what we address in therapy. I believe that anyone can feel healthier, more peaceful and that the key is in being intentional with how we think about ourselves, about the world around us. I believe in the potency of empowerment. I believe in the fundamental and inherent value of every human being. I believe in the use of humor when appropriate.  And I believe that the Chicago Cubs are the greatest baseball team in the history of the entire universe.

When I’m not at work I’m usually hanging out with my family. My wife and I have been married for over twenty years and we have two sons and a daughter. We enjoy camping, going to baseball games, spending time with friends and family, and supporting our kids’ activities. We have a 7 y/o pooch named Mali that we rescued a few years ago. We might have given her a home, but she’s given us an immeasurable amount of affection and companionship.

Personally, I’m really into old vehicles and long-distance running. My affinity for old cars and trucks comes from my childhood; because of my dad, I grew up with them. Running didn’t become a thing for me until my 30s and I’ll be forever grateful that it did.  It has greatly redefined my concept of ‘can’t’ and I’ve met lifelong friends and had some amazing experiences as a result.

I appreciate the opportunity to be a part of the RST program. I greatly respect and admire the work that the human trafficking first responders do and am honored to potentially be a part of the support system.


Tessa Sicble M.S., LPC

Mindful Health Counseling & Wellness

Bismarck, ND


Read Tessa's Bio!

Tessa is a licensed mental health counselor, and holds a Master’s in Science in Clinical Counseling. Tessa specializes in trauma, and has experience working with a broad range of mental health issues with clients of all ages. She has long held a special interest in women’s issues, and has experience working with diverse populations.

She brings 25 years experience working with domestic violence and sexual assault. In addition to providing counseling services in a private practice setting, Tessa serves as adjunct instructor for the Master’s in Counseling Graduate Program at University of Mary. Tessa is a parent to two children; a 13 year old son and a 9 year old daughter with down syndrome.


Angell Naslund M.S., LPCC

Naslund Counseling Services

Fargo, ND


Read Angell's Bio!

Hello, my name is Angell Naslund and I am a Licensed Professional Clinical Counselor. I have been practicing in the Fargo-Moorhead community since 2008. I am wife of a military veteran and a mother of two active boys and two senior Australian Shepherds. I have experience working with individuals of all ages. I enjoy assisting individuals with a variety of mental health needs, relationship conflicts, life stressors and adjustment issues. I earned my Bachelor of Arts in Psychology at Minnesota State University Moorhead. I liked the cold so much I earned my Master of Science in Community Counseling at MSUM as well. I have worked in psychiatric partial hospitalization, day treatment for youth adjudicated for a sexual charge, psychiatric residential treatment, and outpatient therapy services in a private practice setting. I’ve learned so much in each environment, and my most impactful teachers have without a doubt been my clients. Clients have described me as “real life”, nurturing and direct. I strive to be affirmative, collaborative, educational and goal driven. I utilize a variety of evidence-based therapeutic approaches and I am intentional in considering what would work best for you. I have a passion for helping others and for animals. Penny Lane joined as my co-therapist for many years and has been comfortably enjoying her full retirement at home since 2019. I hope some day to open my heart to another canine co-therapist, but in the meantime, I get the gift of geriatric cuddles. When I am not working, you can find me with family; most likely driving what I call the “mom bus” to kid activities or play dates, traveling or attending live music. I try to live by, “Do more of what makes you happy”, I hope to help you create your own version of what happiness means to you.

RST (Resiliency Support Therapy) was developed to help support our community heroes that work in high-stress and trauma-exposed fields, and I am so grateful to be a part of it.

If you are interested in a Building Resiliency Membership,
please apply using the form below.

How Does It Work?

You simply call a provider and let them know that you want to schedule with the RST program.

What Services Are Available?

Services are tailored to meet your needs. You might need to have a 1-time low –impact debriefing about a difficult case or you may need to have on-going sessions. It is available for what works best for you.

Will My Employer Know?

The RST program is for member organizations and so employee’s organization is collected but identifying information about clients is not shared with employers. The employer will not know who is using the program.

Where Do Services Happen?

RST services are available in person in Bismarck or Fargo, or via telehealth.

What if I have other questions?

Questions about the program can be sent to

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Building Resiliency Membership Interest Form

Building Resiliency Membership Sign Up Form

Primary Contact

Billing Contact

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Membership includes a monthly e-newsletter for leadership and supervisors.

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